GDPR Compliance

We use cookies to ensure you get the best experience on our website. By continuing to use our site, you accept our use of cookies, privacy policy and terms of service.

This Cookie Policy explains how Trivecta Limited ("Company", "we", "us", or "our"), a company duly incorporated under the laws of England and Wales, uses cookies and similar technologies on our website mySim.io ("Platform" or "Website"). By accessing or using the Platform, you consent to the use of cookies as described in this Policy.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or other internet-enabled devices) when you visit a website. They help us remember your preferences, perform essential site functions, and gather analytics data.

2. Types of Cookies We Use

  • Strictly Necessary Cookies: These cookies are essential for the operation of our Platform, enabling core functionalities such as user authentication and session management.
  • Performance/Analytics Cookies: We may use cookies from third-party services like Google Analytics or PostHog to collect information about how you interact with our Platform. This data is aggregated and helps us improve site functionality and user experience.
  • Functionality Cookies: These cookies allow us to remember your preferences (e.g., language settings) and personalize your experience on the Platform.
  • Targeting/Advertising Cookies (if used): We may use third-party advertising partners to display relevant ads to you. These cookies track your browsing habits to understand your interests. Currently, we do not heavily rely on this, but we reserve the right to do so in the future with appropriate disclosures.

3. How We Use Cookies

We use cookies to:

  • Recognize you when you log in and maintain your session.
  • Improve the speed and security of the Platform.
  • Analyze user behavior to optimize features and content.
  • Provide a personalized experience by remembering your preferences.

4. Managing Cookies

You can manage or disable cookies at any time through your browser settings. However, please note that blocking certain cookies may affect the functionality of our Platform and may result in some features being unavailable.

5. Third-Party Cookies

Some of the cookies we use may be placed by third-party service providers that perform functions on our behalf (e.g., analytics providers). These third parties may have access to certain information about your browsing activity. We encourage you to review their respective privacy and cookie policies.

6. Changes to this Cookie Policy

We reserve the right to update this Cookie Policy at any time. Any changes will become effective upon posting on our Platform. Your continued use of the Platform after we post revised policies signifies your acceptance of the updated terms.

7. Contact Us

If you have any questions or concerns regarding this Cookie Policy, please contact our Data Protection Officer (DPO) at [email protected].